Shipping Policy

Last Updated: 1st October 2023

Welcome to Grace Carlisle’s blog. This Shipping Policy provides details about the shipment of products you purchase from us. Please read it in conjunction with our [Terms of Service] and [Privacy Policy].

1. Downloadable Products:

Instant Access: Our primary offerings on gracecarlisle.co.uk are downloadable digital products. Once your purchase is complete, you’ll receive instant access to download the product. No physical delivery is involved, and there are no shipping charges.

Access Duration: Unless otherwise specified, once you purchase a downloadable product, you can access and download it any time by logging into your account.

2. Physical Products:

Available on Partner Site: We offer physical products exclusively through Forever Living Products as the preferred health and well being product supplier. Any queries, concerns, or issues related to the shipping of these physical products if purchased through my link should be directed to my support email at support@gracecarlisle.co.uk or by replying to the confirmation email received direct from the company, as we do not sell physical health and well being products directly from this website.

Shipping Rates & Delivery: The shipping rates, delivery times, and policies for physical products are governed by Forever Living Product’s policies. Please review their shipping information on the checkout page for detailed insights.

International Shipping: Please be aware of potential customs fees, duties, or taxes that may apply. These are not included in the product’s price or shipping cost and are the buyer’s responsibility.  In the rare circumstance that these will apply to you, please confirm by emailing support@gracecarlisle.co.uk to clarify before purchasing.

3. Returns and Refunds:

Downloadable Products: Due to the nature of digital goods, we typically do not offer refunds for downloadable products. However, if you experience any issues, please reach out to our support team on support@gracecarlisle.co.uk

Physical Products: Return and refund policies for physical products are governed by Forever Living Products and a 60 day money back guarantee is in place in most countries, however please email us at support@gracecarlisle.co.uk for more information.

4. Contact Us:

For questions about this Shipping Policy or any concerns related to our downloadable products, contact us at:

support@gracecarlisle.co.uk
Unit 127868, PO Box 6945, London, W1A 6US

For queries regarding physical products, please reply to the confirmation email received or email support@gracecarlisle.co.uk